FAQs

Karl H Menzies

What are your opening hours?


We are open Monday to Friday: 8am – 4pm. Saturdays: 8am – 12md. Our virtual store is available 24/7 at www.belizeon.bz




Do you accept credit cards?


We accept Visa, Mastercard & Discover.




Does Karl H. Menzies deliver?


We deliver countrywide to our customers. Most orders are processed and delivered within 24 hours. If your address is outside Belize City, please feed free to contact us for information on the easiest or quickest means of delivery.




I would like someone to visit me at my location. Is that possible?


Yes. Just give us a call at 223-0896/224-5415, WhatsApp at 672-0896 or email us at sales@karlmenzies.com, and we’ll be happy to arrange a visit.




Do you offer collaboration opportunities?


We are open to collaborate with you and your business venture. Email us at info@karlmenzies.com with your proposal, and we’ll be in touch.





VIVANT

What is Vivant?


Formerly known as The Beverage Division of Karl H. Menzies, Vivant is a reinvention of the way we experience wines & spirits. Our focus is to put the consumer first and to have experiences beyond a bottle of wine or your favourite spirit. Contact us today to find out about our exclusive brands and how you can be part of the vivant journey.




Do you have a pricelist?


We sure do! Contact us at drinks@karlmenzies.com and let us know more about your company so that we can provide you with more than just a price list.




Do you offer sponsorships?


We are open for collaborations for mutual benefits. Contact us at drinks@karlmenzies.com with your proposal so that we can discuss further.




Do you have merchandise?


We love our brands and our brands love our customers. We bring in exclusive brands in the market for Belize and as a result, we are supported by our distributers to ensure that you are properly decked out in the POS material needed to make your business stand out. Learn more about our brands and POS at www.karlmenzies.com or reach us at drinks@karlmenzies.com.





Surface Solutions

What are your opening hours?


We are open Monday to Friday: 8am – 4pm. Saturdays: 8am – 12md. Our virtual store is available 24/7 at www.belizeon.bz




Do you accept credit cards?


We accept Visa, Mastercard & Discover.




Does Karl H. Menzies deliver?


We deliver countrywide to our customers. Most orders are processed and delivered within 24 hours. If your address is outside Belize City, please feed free to contact us for information on the easiest or quickest means of delivery.




I would like someone to visit me at my location. Is that possible?


Yes. Just give us a call at 223-0896/224-5415, WhatsApp at 672-0896 or email us at sales@karlmenzies.com, and we’ll be happy to arrange a visit.




Do you offer collaboration opportunities?


We are open to collaborate with you and your business venture. Email us at info@karlmenzies.com with your proposal, and we’ll be in touch.





BelizeON

What is BelizeON?


BelizeON is an ecosystem of digital services provided in Belize. Shop for your favourite products on our online platform, ship products from point a to b with our courier service, top-up your phones with credit and more all from the comfort of your home or office. Find us at www.belizeon.bz.




Do you order from Amazon & ship to Belize?


We support Belizean businesses and producers. We would love if you would do the same and support Belize. Our products on our site are all Belizean made or from Belizean businesses.




Do I need a credit card to pay?


You do not need the card to shop from BelizeON. We accept the following payment methods:

  • Credit & Debit Cards
  • Online Bank Transfers (all banks accepted)
  • Physical Bank Payments
  • ZITRO Bill Pay countrywide
  • Select BCCI locations countrywide
  • BelizeON Gift Cards

You can find more info on payments here: https://belizeon.bz/pages/where-to-pay




Where is your store located?


We do not have a physical store. Our main office is located on 104 Barrack Rd. Belize City and pick-up is available for certain products at this location after orders are processed online. You are not able to stop in our office location to physically purchase items on BelizeON. Order must be processed online first.




When can I expect my delivery?


Deliveries are usually shipped within 1-3 business days based on our delivery schedule.


Since we do not accept cash on delivery, shipments do not start until payment is confirmed through one of our payment methods.

Our Schedule is as follows:

Monday-Friday: Belize City

Tuesdays: Northern Belize

Wednesdays & Fridays: Western Belize

Thursdays: Southern Belize

Orders & payments should be made at least 1 business day before delivery. Orders & payments made on the day of are subject to another delivery date.




Do you ship to other countries?


We currently ship only within Belize. You are more than welcome to order and ship to your family and friends within Belize. We are looking into better solutions to offer shipments outside of Belize in the near future.